Effective Date: August 13, 2026
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
You have the right to:
You have certain choices about how we use and share your information, including when we:
We may use and share your health information as we:
To the extent that we maintain substance use disorder patient records subject to 42 CFR Part 2, we will not use or disclose that information for civil, criminal, administrative, or legislative investigations or proceedings against you without your written consent or as otherwise permitted by applicable law, including pursuant to a qualifying court order and subpoena.
You can ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you. Contact us to learn how to make this request.
We will provide a copy or summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee as permitted by law.
You can ask us to correct health information about you that you believe is incorrect or incomplete.
We may deny your request in certain circumstances, but if we do, we will tell you why in writing, generally within 60 days.
You can ask us to contact you in a specific way, such as at a particular phone number, or to send mail to a different address.
We will accommodate reasonable requests.
You can ask us not to use or share certain health information for treatment, payment, or our health care operations.
We are generally not required to agree to your request and may deny it if, for example, the restriction could affect your care. If we agree to a restriction, we may still disclose the information if needed to provide emergency treatment or as otherwise permitted or required by law.
If you pay for a health care service or item out-of-pocket in full, you may ask us not to disclose information about that service or item to your health plan for payment or health care operations purposes. We will honor that request unless a law requires us to share the information.
You can request an accounting of certain disclosures of your health information made during the six years before the date of your request, including who received the information and, where required, why it was disclosed.
The accounting generally will not include disclosures made for treatment, payment, or health care operations or certain other disclosures excluded by law.
We will provide one accounting during any 12-month period at no charge. We may charge a reasonable, cost-based fee for additional accountings requested within the same 12-month period.
You may request a paper copy of this notice at any time, even if you agreed to receive it electronically. We will provide a paper copy promptly.
If you have given someone medical power of attorney, if someone is your legal guardian, or if another person is otherwise legally authorized to act as your personal representative, that person may exercise your rights and make choices about your health information as permitted by law.
We will verify that the individual has appropriate authority before taking action on that person’s request.
You may file a complaint with Sol Endocrinology if you believe we have violated your privacy rights.
Privacy Officer
Sol Endocrinology
4228 N Central Expy, Suite 101
Dallas, TX 75206
Email: Admin@sol-endo.com
Phone: (469) 648-3636 x3
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
You will not be retaliated against for filing a complaint.
For certain health information, you can tell us your preferences about what we share. If you have a clear preference for how we share your information in any of the situations below, tell us what you want us to do. We will follow your instructions when required by law.
You may tell us whether you want us to:
If you are unable to tell us your preference—for example, if you are unconscious—we may share information if we believe doing so is in your best interest and applicable law permits the disclosure.
We may also share information when necessary to lessen a serious and imminent threat to health or safety.
Except as otherwise permitted by law, we will obtain your written authorization before:
If you provide written authorization, you may revoke that authorization in writing as permitted by law.
If Sol Endocrinology conducts fundraising activities using health information as permitted by law, we may contact you regarding those efforts. You have the right to tell us not to contact you again for fundraising purposes.
If we maintain substance use disorder patient records subject to 42 CFR Part 2, we will provide any notice and choice required by applicable law before using Part 2 information for fundraising communications.
We can use your health information and share it with other health care professionals who are treating you.
For example, we may share relevant information with another physician who is involved in your care.
We can use and share your health information to operate our practice, improve the quality of your care, coordinate services, and contact you when necessary.
For example, we may use health information to manage your treatment and services.
We can use and share your health information to bill for services and obtain payment from health plans or other responsible parties.
For example, we may provide information to your health plan when necessary for payment of covered services.
We may use or disclose your information in other ways permitted or required by law. Many of these disclosures are subject to specific legal conditions.
To the extent we maintain substance use disorder patient records subject to 42 CFR Part 2, additional confidentiality protections apply. Such records generally may not be used or disclosed in civil, criminal, administrative, or legislative investigations or proceedings against you except as permitted by applicable law.
We may disclose health information for certain public health and safety purposes, including:
We may use or disclose your information for health research when permitted by law and when all applicable legal requirements have been satisfied.
We will disclose information about you when state or federal law requires us to do so, including to the U.S. Department of Health and Human Services when necessary to demonstrate our compliance with federal privacy law.
We may disclose health information to organ procurement organizations and similar entities as permitted by law.
We may disclose health information to a coroner, medical examiner, or funeral director when an individual dies, as permitted by law.
We may use or disclose health information:
We may disclose health information in response to a court or administrative order, subpoena, discovery request, or other lawful process when applicable legal requirements are satisfied.
We may change the terms of this Notice of Privacy Practices. Changes may apply to all health information we maintain about you, including information created or received before the revised notice becomes effective.
When this notice is materially revised, the current version will be available upon request, at our office, and on our website.
If you have questions about this Notice of Privacy Practices or about how your protected health information is handled, please contact:
Privacy Officer
Sol Endocrinology
4228 N Central Expy, Suite 101
Dallas, TX 75206
Email: Admin@sol-endo.com
Phone: (469) 648-3636 x3
Effective Date: August 13, 2026
