Privacy Policy

WEBSITE PRIVACY POLICY

Effective Date: August 13, 2026

Sol Endocrinology respects your privacy and is committed to handling information collected through our website responsibly and in accordance with applicable law.

This Website Privacy Policy explains how information may be collected, used, and disclosed when you visit or interact with the Sol Endocrinology website.

This Website Privacy Policy is separate from our Notice of Privacy Practices, which describes how Sol Endocrinology uses and discloses protected health information subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Information We May Collect

Depending on how you use our website, we may collect information that you voluntarily provide, such as:

  • Your name.
  • Email address.
  • Telephone number.
  • Information submitted through website forms.
  • Appointment or service inquiries.
  • Other information you choose to provide when communicating with us.

We may also automatically collect certain technical or usage information when you visit our website, including:

  • Internet Protocol (IP) address.
  • Browser and device information.
  • Operating system information.
  • Pages visited and interactions with the website.
  • Referring websites or sources.
  • Approximate geographic information derived from an IP address.
  • Date, time, and duration of website activity.
  • Cookie and similar technology information.

The specific information collected may depend on the technologies and services being used on the website at the time of your visit.

How We May Use Information

We may use information collected through our website to:

  • Respond to questions and requests.
  • Provide information about our services.
  • Facilitate appointment or service inquiries.
  • Operate, maintain, secure, and improve our website.
  • Understand how visitors interact with our website.
  • Diagnose technical problems.
  • Improve website functionality and user experience.
  • Measure the performance and effectiveness of website content and services.
  • Protect against fraud, misuse, security threats, or unlawful activity.
  • Satisfy legal, regulatory, or compliance obligations.

Where information constitutes protected health information under HIPAA, our use and disclosure of that information is also governed by our Notice of Privacy Practices and applicable law.

Health Information and Website Communications

Not every communication made through a health care provider’s public website is necessarily protected health information under HIPAA. However, information you provide to Sol Endocrinology in connection with receiving health care may be subject to additional protections under HIPAA and other applicable laws.

Please do not use general website forms, ordinary email, or other non-emergency website communication methods to report a medical emergency.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

For sensitive medical communications, records, or clinical questions, please use the communication method directed by Sol Endocrinology.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website and better understand how visitors use it.

These technologies may be used to:

  • Enable website functionality.
  • Remember preferences.
  • Analyze website traffic and usage.
  • Identify technical issues.
  • Improve website performance and user experience.
  • Measure the effectiveness of website content or outreach.

You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect the functionality of some website features.

Our use of website technologies is subject to applicable privacy and health information laws.

Analytics and Third-Party Services

We may use third-party service providers to support website hosting, security, analytics, communications, scheduling, forms, or other website functions.

Depending on the service, these providers may process information on our behalf or collect technical information associated with your use of the website.

When HIPAA or another law requires specific privacy or security safeguards in connection with information handled on our behalf, we take steps intended to comply with those requirements.

Disclosure of Information

We may disclose information collected through the website:

  • To service providers that perform services on our behalf.
  • To professional advisers where reasonably necessary.
  • When required or permitted by law.
  • To respond to lawful governmental, regulatory, judicial, or law-enforcement requests.
  • To protect the rights, property, privacy, safety, or security of Sol Endocrinology, our patients, website visitors, or others.
  • In connection with a merger, reorganization, acquisition, transfer of assets, or similar business transaction, subject to applicable law.

Protected health information is handled in accordance with our Notice of Privacy Practices and applicable law.

Data Security

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, or information system can be guaranteed to be completely secure. You should use appropriate care when transmitting information electronically.

Links to Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Sol Endocrinology is not responsible for the privacy, security, content, or practices of websites or services we do not control. We encourage you to review the privacy policies of third-party websites before providing personal information.

Children’s Privacy

Our website is intended to provide information about Sol Endocrinology and its health care services. If information concerning a minor is provided to us in connection with health care, we will handle that information in accordance with applicable health care, privacy, and consent laws.

Your Privacy Choices

Depending on the information involved and applicable law, you may have rights concerning information maintained about you.

For rights relating specifically to protected health information, please review our Notice of Privacy Practices or contact our Privacy Officer.

You may also control certain website cookies and similar technologies through available browser or device controls.

Nondiscrimination and Accessibility

Sol Endocrinology does not exclude people or treat them less favorably on an unlawful basis in the provision of its services.

Where required by applicable federal civil rights law, Sol Endocrinology provides appropriate assistance to individuals with disabilities to communicate effectively, which may include reasonable modifications, qualified auxiliary aids or services, or information in accessible formats.

Where required by applicable law, language assistance services may also be made available to individuals whose primary language is not English.

If you need assistance accessing information or communicating with Sol Endocrinology, please contact our office at (469) 648-3636.

If you believe you have been subjected to discrimination in violation of applicable federal civil rights law, you may contact Sol Endocrinology regarding your concern and may also have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Important: If Sol Endocrinology is determined to be subject to the specific Notice of Nondiscrimination or Notice of Availability requirements under Section 1557, the practice will provide the additional notices, translations, accessibility information, and grievance procedures required by applicable law.

Changes to This Website Privacy Policy

We may update this Website Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal requirements.

When we make changes, we will update the effective date displayed on this page.

Contact Us

If you have questions about this Website Privacy Policy or our privacy practices, contact:

Sol Endocrinology
4228 N Central Expy, Suite 101
Dallas, TX 75206
Phone: (469) 648-3636
Privacy Contact Email: Admin@sol-endo.com

For questions specifically concerning protected health information or your HIPAA privacy rights, contact our Privacy Officer at (469) 648-3636 x3.

Effective Date: August 13, 2026