Privacy Policy

Sol Endocrinology is committed to protecting the privacy of our website visitors and patients. This privacy policy describes the information we collect from you when you visit our website, https://sol-endo.com, and how we use that information.

Information We Collect

We may collect the following types of information from users:

  • Personal Information: This may include your name, email address, phone number, mailing address, and other information you provide when you fill out forms, send us emails, or contact us in any way.
  • Technical Information: This may include information such as your IP address, browser type, operating system, and other technical information collected through cookies and other tracking technologies.
  • Usage Information: This may include information about how you use our website, such as the pages you visit, the links you click, and the time you spend on the site.


Personal Health Information

We do not collect any personal health information directly through the Website. All personal health information is collected and stored securely through one of our third-party partners:

  • Secure portal: We may utilize secure portals, such as Spruce, to facilitate communication with patients. These portals are HIPAA-compliant and independent of our website.
  • Electronic medical records (EMR): We use a secure electronic medical record system, such as Athena, to manage patient records. This system is HIPAA-compliant and independent of our website.


How We Use Your Information

We use the information we collect for several purposes:

  • To operate and improve the Website: We use non-personal information to understand how visitors use our Website and to improve its content and functionality.
  • To respond to your inquiries: We use personal information to respond to your questions and requests for information, excluding any personal health information which will be handled through the secure portal or EMR.
  • To send you communications: We may use your email address to send you information about our services, promotions, and other updates. You can opt out of receiving these communications at any time.

Consent

By using the Website, you consent to the collection and use of information as described in this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on this page. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions about this privacy policy, please contact us by:

  • Phone: (469) 648-3636
  • Mail: 4300 N Central Expy, Ste 255, Dallas, TX 75206