SMS Terms

SMS TERMS & PRIVACY POLICY

Effective Date: August 13, 2026

These SMS Terms & Privacy Policy apply to text messages sent by or on behalf of Sol Endocrinology.

By providing your mobile telephone number and opting in to an applicable Sol Endocrinology text messaging program, you consent to receive text messages in accordance with the consent you provide and applicable law.

Types of Messages

Depending on the communication program in which you participate, messages may include:

  • Appointment reminders.
  • Scheduling or appointment-related communications.
  • Office notifications.
  • Patient service or support communications.
  • Information you request from us.
  • Other health care or administrative communications.
  • Marketing or promotional communications when you have provided any consent required by applicable law.

Consent to receive marketing text messages is not a condition of receiving health care services from Sol Endocrinology.

Consent

We will send text messages requiring consent only when the necessary consent has been obtained or when the communication is otherwise permitted by applicable law.

By opting in, you represent that the mobile number provided belongs to you or that you are authorized to consent to receive messages at that number.

Your consent applies only as permitted by applicable law and may be withdrawn.

Message Frequency

Message frequency may vary depending on your appointments, requests, interactions with Sol Endocrinology, and the type of messaging program in which you participate.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Sol Endocrinology is not responsible for charges imposed by your wireless carrier.

Opting Out

You may opt out of text messages by replying STOP to a message from the applicable messaging program or by communicating your request to Sol Endocrinology through another reasonable method.

After an opt-out request, you may receive a one-time confirmation message acknowledging your request.

We will honor applicable requests to revoke consent in accordance with applicable law.

Opting out of one category of messages may not necessarily prevent Sol Endocrinology from sending other communications that are legally permitted or necessary for purposes such as patient care, emergencies, or communications you separately request.

You may opt back in later by providing appropriate consent.

Help

For assistance with text messaging, reply HELP when that functionality is available or contact:

Sol Endocrinology
Phone: (469) 648-3636

Support is available during regular business hours.

Mobile Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Delivery of text messages may be affected by your wireless service, mobile device, network availability, and other factors outside Sol Endocrinology’s control.

Privacy of Mobile Information

We respect the privacy of information associated with our text messaging programs.

Mobile information, text messaging originator opt-in data, and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes except as permitted by applicable law and your consent.

Information may be disclosed to vendors, subcontractors, communications providers, or other service providers when reasonably necessary to provide or support the messaging service, patient services, customer support, security, or other functions on our behalf.

We may also disclose information when required or permitted by law.

Health Information and Text Messaging

Text messages relating to your health care may contain or involve information that is protected under HIPAA or other privacy laws.

Sol Endocrinology handles protected health information in accordance with its Notice of Privacy Practices and applicable law.

Because text messaging may involve risks such as access to messages by anyone with access to your device, you should protect your mobile device and notify Sol Endocrinology if your telephone number changes or should no longer be used for communications.

Do not use text messaging to communicate a medical emergency.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

No Guarantee of Delivery

Text message delivery is subject to effective transmission by your wireless carrier and network provider. Sol Endocrinology cannot guarantee that every message will be received or delivered within a particular period.

Changes to These Terms

We may update these SMS Terms & Privacy Policy from time to time to reflect changes in our messaging practices, services, technology, or legal requirements.

The effective date at the top of this page identifies the current version.

Contact Us

Questions regarding these SMS Terms & Privacy Policy may be directed to:

Sol Endocrinology
4228 N Central Expy, Suite 101
Dallas, TX 75206
Phone: (469) 648-3636
Email: Admin@sol-endo.com

Effective Date: August 13, 2026